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Rideshare car insurance

Help protect your livelihood with comprehensive car insurance for rideshare, last mile and food delivery drivers.

What is rideshare car insurance? 

Designed specifically for rideshare and last mile delivery drivers, rideshare car insurance provides vehicle insurance for both your rideshare business as well as your personal use.

Ride Protect is our trusted insurance provider offering Australia’s leading insurance solution to rideshare drivers.

So if you’re working for any of the major rideshare, last mile or food delivery providers, and need a flexible and comprehensive solution, then this option is for you.

What does rideshare car insurance cover?

slected option

One policy, two applications

Rideshare car insurance provides comprehensive vehicle cover for your gig economy business as well as your personal use, plus free 24/7 Australia-wide roadside assistance.

Business + private vehicle

Many rideshare drivers only have private car insurance and are not covered for incidents while using their vehicle for work – but with Ride Protect insurance, you can get comprehensive cover for both.

Comprehensive + options

Ride Protect cover includes damage to your vehicle, damage to a third party, accidental damage, fire, weather damage, theft and attempted theft with optional extras of windscreen replacement and hire car.

$20m liability cover

Get up to $20 million liability cover against claims of loss or damage from third parties arising from an incident that occur when using your vehicle for business purposes, as specified in the policy.

24/7 roadside assist

Ride Protect policy members receive complimentary 24/7 roadside assistance Australia-wide. With the 365 Roadside Assist App you’ll connect to the help you need quickly, when and as you need assistance.

Rapid claims processing

Your claims will be handled quickly and efficiently through our RideProtect’s industry leading claims service. Log on 24/7 to monitor repairs and directly communicate with the repairer and claims service provider.

Meet partner requirements

Rideshare partners generally require drivers to have insurance. Ride Protect’s comprehensive cover ticks all the boxes – for you as well as your employer.

Typical exclusions

While Ride Protect’s insurance offers comprehensive insurance for rideshare car drivers, there are some exclusions you need to be aware of.

Scooters and motor bikes

The Ride Protect policy does not cover scooters and motorbikes.

Loss of income

Loss of income is not included in this policy.

Property

Passengers’ property, money, negotiable instruments, jewellery, mobile phones, computers, notebooks, iPads, tablet devices, personal music devices, portable GPS units and furs are not covered by this policy.

Windscreens replacement and hire car

Replacement windscreens and hire car use are optional extras – they can be included but are not included in a standard policy.

Key product highlights

Driver flexibility

Rideshare, food or last mile delivery – whatever your business, you no longer need two separate insurance policies for your motor vehicle.

Easy compliance

Ensure you have the right insurance to meet the needs of your gig economy partner, reducing their risk, and protecting yourself and livelihood.

24/7 roadside assistance

Breakdowns cost you time and money – we help keep you on the road with our fast 24/7 Australia-wide roadside assistance.

Fast claims processing

Log on 24/7 to monitor repairs and communicate with the repairer and the claims support team.

Why use a broker?

Choosing business insurance means navigating through products, coverages and policy terminology – with a sales pitch as your only guide. An experienced broker will spot your unique set of risks, match you to the right choice, and advocate for you on price.

Why Marsh?

Why should you choose Marsh to arrange your insurance solutions?

Trusted by 130 associations

We are proud to be the endorsed insurance broker for more than 130 industry groups and member associations nationwide, developing insurance solutions that help meet the risk and insurance needs of businesses across a variety of industries.

Local expertise

Our nationwide network of brokers have spent years at the coalface supporting business owners manage their unique risks in a fast-changing market. They keep ahead of the latest market insights both local and global and break down the jargon into your language.

Claims support

Ride Protect is our trusted rideshare car insurance provider. Their dedicated claims team supports you through the claims process and gets you back on the road, quickly and efficiently. 

Meeting driver needs

Developed by experts for drivers operating in today’s rapidly growing gig economy – businesses just like yours. So, whether you’re moving people, food or other goods, you can rest assured with specialised cover.

Trusted solution

Ride Protect’s rideshare car insurance is already trusted by gig economy car drivers, businesses and industries throughout Australia.

Great price and service

RideProtect offers you competitive pricing and industry leading customer service. We’re here to help you make your rideshare, food delivery or last mile delivery business a success. 

Frequently asked questions

If you are a rideshare driver, it is highly recommended that you consider rideshare insurance. Rideshare insurance is specifically designed to provide coverage for drivers who use their personal vehicles for ridesharing services like Uber – and may even be required by the company before you can work for them.

A number of insurances are available to rideshare car drivers, including:

  • Personal car insurance – this is the cover that most people have for driving their cars for personal use. It doesn’t cover commercial or business use, like ridesharing.
  • Rideshare car insurance – this cover typically provides coverage for rideshare drivers who use their vehicles for both work (as a rideshare driver) as well as personal purposes.
  • Third-party insurance – this type of cover typically covers the driver against claims made by a third party. In other words, it covers the policyholder’s liability for damages or injuries to someone else of their property.

There are several key factors to consider, including:

  • Coverage: For both business and personal use
  • Coverage options: Does it provide adequate cover for you and other parties? Also, is collision included in your policy?
  • Coverage during all rideshare phases, including when you are waiting for a ride request, en route to pick up a passenger, and during an active ride.
  • Deductibles and limits: Deductibles are the amount you must pay out of pocket before the insurance coverage kicks in, so consider what you can comfortably afford. Additionally, check that your coverage limits are sufficient to protect your assets and cover potential damages or injuries.
  • Cost: Consider the cost of the insurance policy and how it fits into your budget. While it's important to find affordable coverage, remember that cheaper policies may have limited coverage or higher deductibles. Balance the cost with the level of coverage and protection you need.
  • Insurance provider reputation: Look for a reputable and reliable insurance company that has experience in providing rideshare car insurance. 

Marsh uses Ride Protect to provide the insurance solution for our Australian rideshare car insurance clients.

 

Ride Protect has developed a unique rideshare car insurance solution by partnering with prominent insurers and technology experts.

 

The result is a policy that offers you comprehensive vehicle protection for your business and personal use – plus free 24/7 roadside assistance.

Rideshare car insurance combines a commercial vehicle insurance policy and a personal insurance policy. You only pay for one policy to cover your risks.

Changing policies can be done at any time with most insurers granting you a return premium if you cancel during the existing policy period.

 

Simply call your current insurer and ask how much you would be credited if you moved your insurance to Ride Protect.

Call 1300 334 520 or use the Ride Protect claims portal.

 

Simply log on 24/7 to see the progress of repairs and communicate with the repairer and Ride Protect. You can also choose to receive SMS and/or emails on your vehicle’s repair progress. 

Yes, this policy covers both your business use and personal use.

 

Many gig economy partners now request vehicle comprehensive insurance – this solution allows you to buy one competitively priced policy to meet all your insurance needs.

No, there are no percentage limits on your usage giving you the flexibility to run your business as often or as little as you like. 

Yes, we will give you the authority to tow your vehicle to the nearest repairer, place of safety or to any other place with our prior approval.

Yes, when we repair your vehicle, we will pay for the reinstatement costs of sign writing, artwork or fixed advertising signs as existing at the time of the loss or damage to the value of $5,000.

LCPA 23/482

This is a general overview of the policy. Please call us and ask for a copy of the insurer’s policy wording. We recommend you read the policy wording so you have an understanding of the policy terms, conditions and exclusions before you decide whether this policy suits your needs.

Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238369) (“Marsh”) arranges the general insurance (i.e. not the Discretionary Trust Arrangement) and is not the insurer. This page contains general information and does not take into account your individual objectives, financial situation or needs. For full details of the terms, conditions and limitations of the covers, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh on request. Marsh makes no representation or warranty concerning the application of policy wordings or the financial condition or solvency of insurers or re-insurers. Marsh makes no assurances regarding the availability, cost, or terms of insurance coverage. Any statements concerning actuarial, tax, accounting, or legal matters are based solely on our experience as insurance brokers and risk consultants and are not to be relied upon as actuarial, accounting, tax, or legal advice, for which you should consult your own professional advisors. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). Any advice or dealing in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226 827) (“JLT”). JGS and JLT are businesses of Marsh McLennan. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions.